During your stay in the Netherlands you might get sick or you may have other medical problems. As an LGBTI person you might need specific medical care, such as HIV testing or psychological help. All health professionals are required to keep your information confidential, so you can tell them you are LGBTI and talk about any health problems or conditions you have. The doctor can help you better when he or she has all the relevant information about you.
Healthcare in a COA reception location
The GZA is the medical department in every reception location of COA (Central Agency for the Reception of Asylum Seekers). GZA (healthcare center) provides both medical and psychological health to asylum seekers staying in reception locations. If you are in need of medical care, you will first see a general practitioner (a doctor) who can then refer you to a specialist if needed. Make sure you ask for specialised care if you feel you need this!
You can visit GZA during the walk-in consulting hours without an appointment. You can explain your symptoms here to the doctor’s assistant. This assistant can then make an appointment with the doctor or practice-nurse. You can find the location and opening hours of walk-in consulting hours at Address and consultancy hours.
If you are in need of healthcare outside of the consultation hours, or have a medical question, you can always call the GZA Hotline/Praktijlijn (+31 881 122 112). Qualified doctors and doctors’ assistants work here.
Healthcare for migrants with a residence permit
As soon as you have received a residence permit and have been registered as a resident in a municipality (following your stay in COA reception locations), you must take out health insurance in the Netherlands and find a general practitioner. COA and your municipality can advise you on how to do this.
Undocumented migrants not staying at a COA reception location
Undocumented migrants have the right to receive care that is medically necessary. You do not have to pay for treatment or medication that is considered medically necessary.